{"id":152,"date":"2026-09-25T06:56:29","date_gmt":"2026-09-25T06:56:29","guid":{"rendered":"\/policies\/terms-of-service\/"},"modified":"2026-10-27T14:12:02","modified_gmt":"2026-10-27T07:12:02","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/teachwise.asia\/th\/policies\/terms-of-service\/","title":{"rendered":"Terms of Service &#038; Agreement"},"content":{"rendered":"<p class=\"wp-block-paragraph\">These Terms &#038; Conditions outline the agreement between Teachwise Tutoring (EDU) LTD (&#8220;we&#8221;, &#8220;our&#8221;, or &#8220;us&#8221;) and you, the client (&#8220;you&#8221; or &#8220;your&#8221;), for the provision of tutoring services by our recommended tutors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By engaging our services, you agree to these Terms &#038; Conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Our Role<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Teachwise Tutoring acts as an introducer and facilitator, matching you with qualified, self-employed tutors.<\/li>\n\n\n\n<li>The tutors deliver the lessons and are responsible for the quality of their teaching.<\/li>\n\n\n\n<li>We provide secure communication, scheduling, and payment processing to ensure a smooth experience.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Booking &#038; Payments<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All bookings must be confirmed in writing (email, message, or through our booking system).<\/li>\n\n\n\n<li>Payment is made directly to Teachwise Tutoring and must be received in advance of the lessons.<\/li>\n\n\n\n<li>Any overdue invoices may result in lessons being paused until payment is received.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Cancellation &#038; Rescheduling<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We operate a 48-hour cancellation policy:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lessons cancelled more than 48 hours before the scheduled time will not be charged.<\/li>\n\n\n\n<li>Lessons cancelled less than 48 hours before the scheduled time will be charged in full.<\/li>\n\n\n\n<li>In exceptional circumstances (e.g. illness or emergencies), we may waive the fee at our discretion.<\/li>\n\n\n\n<li>If a tutor needs to cancel, they will offer an alternative time where possible.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Safeguarding<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We are committed to the safety and wellbeing of all students.<\/li>\n\n\n\n<li>All tutors have an enhanced DBS check (or international equivalent) and have completed safeguarding training.<\/li>\n\n\n\n<li>Any concerns should be reported immediately to our Designated Safeguarding Lead (DSL), Joshua Howarth, at <a href=\"mailto:joshua.h@teachwisetutoring.co.uk\">joshua.h@teachwisetutoring.co.uk<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Read our full <a href=\"\/th\/policies\/safeguarding\/\">\u0e19\u0e42\u0e22\u0e1a\u0e32\u0e22\u0e01\u0e32\u0e23\u0e04\u0e38\u0e49\u0e21\u0e04\u0e23\u0e2d\u0e07\u0e40\u0e14\u0e47\u0e01<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Data Protection<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We handle your personal information in accordance with UK GDPR and the Data Protection Act 2018.<\/li>\n\n\n\n<li>Your data will only be shared with the tutor(s) assigned to you and any relevant authorities if required by law.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Read our full <a href=\"\/th\/privacy-policy\/\">Data Protection &amp; Privacy Policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Liability<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We are not responsible for any loss, damage, or injury arising from the tutoring sessions, except where caused by our negligence.<\/li>\n\n\n\n<li>Your agreement for tuition is with the tutor directly; however, we will mediate any disputes to ensure a fair outcome.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Client Agreement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By signing (or ticking the box online), you confirm that you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Have read and understood these Terms &#038; Conditions<\/li>\n\n\n\n<li>Agree to abide by them in full<\/li>\n\n\n\n<li>Are authorised to enter into this agreement on behalf of the student(s) receiving tuition<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Questions about this policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contact Joshua Howarth, Director: <a href=\"mailto:joshua.h@teachwisetutoring.co.uk\">joshua.h@teachwisetutoring.co.uk<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>These Terms &#038; Conditions outline the agreement between Teachwise Tutoring (EDU) LTD (&#8220;we&#8221;, &#8220;our&#8221;, or &#8220;us&#8221;) and you, the client (&#8220;you&#8221; or &#8220;your&#8221;), for the provision of tutoring services by our recommended tutors. By engaging our services, you agree to these Terms &#038; Conditions. 1. Our Role 2. Booking &#038; Payments 3. Cancellation &#038; Rescheduling [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":150,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"The Teachwise terms of service: the agreement that covers lessons, bookings and payments.","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_opengraph-image":"https:\/\/teachwise.asia\/wp-content\/uploads\/2026\/10\/teachwise-share-2026-10.jpg","_yoast_wpseo_opengraph-image-id":"578","_yoast_wpseo_twitter-image":"https:\/\/teachwise.asia\/wp-content\/uploads\/2026\/10\/teachwise-share-2026-10.jpg","_yoast_wpseo_twitter-image-id":"578","footnotes":""},"class_list":["post-152","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms of Service &amp; Agreement - Teachwise Education<\/title>\n<meta name=\"description\" content=\"The Teachwise terms of service: the agreement that covers lessons, bookings and payments.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teachwise.asia\/th\/policies\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"th_TH\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Service &amp; 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