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Teachwise Education

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  • Last reviewed: 13 August 2025
  • Next review due: August 2026
  • Designated Safeguarding Lead (DSL): Joshua Howarth, Director, Teachwise Tutoring (EDU) LTD
  • Company registration: 15082991, registered in England and Wales
  • Head office: 13 St Andrews Road, Whitby, YO21 3LH, United Kingdom

1. Scope and Purpose

This policy applies to all tutors working with students via Teachwise Tutoring (EDU) LTD, whether tuition is delivered online or face-to-face, and regardless of whether students are based in the UK or overseas.

The purpose of this policy is to:

  • Protect any child or young person who comes into contact with Teachwise Tutoring from harm, abuse, or neglect.
  • Provide clear guidance to tutors on their safeguarding responsibilities.
  • Ensure that Teachwise Tutoring operates in line with UK safeguarding law, even when teaching international students.

2. Safeguarding Principles

We are committed to the welfare of children and young people and believe they have the right to:

  • Feel safe at all times.
  • Be protected from neglect, abuse (emotional, physical, sexual), or exploitation.
  • Be respected and heard.

We operate within the principles of:

  • The Children Act 1989 and 2004.
  • Working Together to Safeguard Children (2018).
  • Keeping Children Safe in Education (2024).
  • The Prevent Duty Guidance (2015).

Where our students are overseas, we will still apply UK safeguarding principles, while respecting local laws and, if necessary, working with local safeguarding bodies.

3. Recognising Safeguarding Concerns

Tutors must remain alert to signs of possible abuse, including but not limited to:

  • Physical abuse – unexplained injuries or fear of physical contact.
  • Emotional abuse – excessive criticism, withdrawal, or low self-esteem.
  • Sexual abuse – inappropriate sexual behaviour or knowledge.
  • Neglect – lack of basic needs, poor hygiene, or frequent absence.
  • Online risks – grooming, cyberbullying, exposure to harmful content.

4. Tutor Responsibilities

All Teachwise Tutoring tutors are expected to:

  • Hold a valid Enhanced DBS check (or overseas equivalent if based outside the UK).
  • Complete safeguarding training at least to Level 1 (and refresh every 2 years).
  • Be familiar with this Safeguarding Policy and the Tutor Code of Conduct.
  • Maintain safe and professional boundaries with students.
  • Use only approved communication methods for lesson-related contact (no personal social media).
  • Record and report all safeguarding concerns immediately to the DSL.

5. Reporting Concerns

If the student is in the UK:

  • Immediate danger: Call 999.
  • Non-emergency concern: Contact the Local Authority Designated Officer (LADO) or local safeguarding team.

If the student is overseas:

  • Immediate danger: Call the local emergency services number.
  • Non-emergency concern: Report to the DSL (Joshua Howarth) immediately. The DSL will decide on next steps, which may include contacting local child protection agencies, the UK Foreign, Commonwealth & Development Office, or safeguarding partners in that country.

All cases:

  • Complete a Safeguarding Concern Report Form within 24 hours.
  • Do not investigate the concern yourself.
  • Keep information confidential and share only with the DSL.

6. Lone Working and Online Safety

When working online:

  • Always use the approved Teachwise Tutoring platform or Zoom with password-protected links.
  • Record sessions where legally permissible and store them securely.
  • Ensure a parent or guardian is aware of the lesson and can be present nearby.

When working face-to-face:

  • Lessons should ideally take place where a responsible adult is present.
  • Avoid being alone in a closed room without visibility to others.

7. Record Keeping

  • All safeguarding concerns must be logged in the secure Teachwise Tutoring Safeguarding Register.
  • Records will be retained for a minimum of 7 years in accordance with GDPR and Data Protection laws.
  • Overseas student records will also be stored securely in compliance with UK GDPR rules.

8. Confidentiality

  • Tutors must never promise absolute confidentiality to a student if a safeguarding concern is disclosed.
  • The limits of confidentiality should be explained clearly.
  • Information will only be shared on a need-to-know basis with appropriate authorities.

9. Review and Monitoring

  • This policy will be reviewed annually or sooner if required by legislation changes.
  • The DSL will be responsible for updates and ensuring tutors have access to the latest version.

10. Key Contacts

Designated Safeguarding Lead (DSL):
Joshua Howarth
Email: joshua.h@teachwisetutoring.co.uk
Phone: +447506183632